1. Introduction
Student Digital Wallet respects the privacy of students, parents, educational institutions, administrators, employers, organizations, and other individuals who use our services.
This Privacy Policy explains how Student Digital Wallet collects, uses, stores, protects, shares, and deletes information through studentdigitalwallet.com and the Student Digital Wallet platform.
Student Digital Wallet provides technology that allows educational organizations to securely manage, issue, store, verify, and share student credentials and educational documents.
Student Digital Wallet operates as an education technology vendor and service provider. When a school or educational organization uses Student Digital Wallet to manage student information, the organization generally determines the purposes for which student information is collected and used.
2. Information We Collect
Account Information
- Name
- Email address
- Account credentials
- User role
- Organization information
- Account status
- Authentication information
Student Information
Educational organizations may provide information including:
- Student name
- Student email address
- Student identification number
- School identification number
- Grade information
- Enrollment information
- Organization information
- School year information
- Credential information
- Educational documents
Credential Information
- Credential title
- Credential type
- Issue date
- Expiration date
- Verification information
- Issuing organization
- Credential status
- Revocation information
- Verification hash
- Verification timestamp
- Document identification information
Uploaded Documents
Educational organizations may upload documents including transcripts, certificates, diplomas, awards, credentials, training records, and other educational documents.
Sharing Information
When a credential is intentionally shared, we may collect:
- Recipient name
- Recipient email address
- Access information
- Expiration information
- Access timestamps
- Sharing messages
3. How We Use Information
Student Digital Wallet uses information to provide and maintain the platform.
- Create and maintain accounts
- Authenticate users
- Manage educational organizations
- Manage student accounts
- Issue credentials
- Store documents
- Verify credentials
- Share credentials at the direction of authorized users
- Revoke credentials
- Process student invitations
- Maintain security
- Prevent unauthorized access
- Provide customer support
- Troubleshoot technical problems
- Maintain platform functionality
- Comply with applicable law
Student Digital Wallet does not sell student education records.
4. Educational Organizations
When a school, district, college, university, or other educational organization uses Student Digital Wallet, the organization is responsible for determining what student information may be provided to the platform and which individuals are authorized to access that information.
Student Digital Wallet processes information according to the organization's instructions and the applicable agreement between Student Digital Wallet and the organization.
5. FERPA
Student Digital Wallet is designed to support educational organizations in managing education records.
Student Digital Wallet does not independently determine whether a particular disclosure of education records is permitted under FERPA.
The educational organization is responsible for determining its lawful authority to provide education records to Student Digital Wallet.
6. Children and COPPA
Student Digital Wallet may be used in educational settings involving children under 13.
When an educational organization uses Student Digital Wallet in a manner covered by the Children's Online Privacy Protection Act, Student Digital Wallet will follow applicable requirements.
Student Digital Wallet does not use student information collected through a school relationship for unrelated advertising or behavioral marketing.
7. Information Sharing
Student Digital Wallet may share information only when necessary to provide the service, fulfill an authorized request, comply with law, or protect the security of the platform.
- The educational organization that provided the information
- Authorized users within the organization
- Individuals selected to receive a shared credential
- Technology providers supporting the platform
- Government authorities when legally required
- Professional advisors when reasonably necessary
Student Digital Wallet does not sell student education records.
8. Data Security
Student Digital Wallet uses technical and organizational safeguards designed to protect information.
- Authentication
- User roles
- Organization based access controls
- Administrative approval
- Document ownership controls
- Restricted storage access
- Cloud infrastructure security
- Access controls
- Credential verification controls
No system can guarantee absolute security.
9. Data Retention and Deletion
Student Digital Wallet retains information only for as long as reasonably necessary to provide services, comply with contractual obligations, satisfy legal requirements, maintain security, resolve disputes, and protect legitimate business interests.
Additional information is provided in the Student Digital Wallet Data Retention and Deletion Policy.
10. Account Deletion
Individuals may request deletion of their account by contacting Student Digital Wallet.
When an account is associated with an educational organization, deletion may be subject to the organization's instructions, contractual requirements, legal requirements, and applicable education record obligations.
11. Security Incidents
Student Digital Wallet maintains procedures designed to identify, investigate, contain, and respond to security incidents.
When required by law or contract, Student Digital Wallet will notify the applicable educational organization or affected individuals.
12. Third Party Services
Student Digital Wallet may use third party technology providers to operate the platform, including providers for cloud hosting, data storage, authentication, security, communications, and infrastructure.
13. Changes to This Privacy Policy
Student Digital Wallet may update this Privacy Policy from time to time. The updated version will be posted on studentdigitalwallet.com with a revised effective date.
14. Contact
Student Digital Wallet
support@studentdigitalwallet.com
studentdigitalwallet.com
[Business Address]